Shipping policy

Shipping and Delivery Policy:

  1. Nature of Products: We offer digital products, specifically Twitch overlay designs and streaming designs. These products are delivered electronically via digital download and are not physically shipped.

  2. Order Processing Time: Once your payment is successfully processed, you will receive an email notification with a download link to access your purchased digital products. The download link will typically be available immediately or within a few minutes.

  3. Support and Assistance: If you encounter any issues with downloading or accessing your purchased digital products, please contact our customer support team at [insert your support email or contact details]. We will promptly assist you and ensure that you receive the products you have purchased.

  4. Refunds and Exchanges: Due to the nature of digital products, we do not offer refunds or exchanges once the files have been downloaded or accessed. However, if you encounter any technical difficulties or have concerns regarding your purchase, please reach out to our customer support team, and we will do our best to resolve the issue.